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Terms and Conditions

Our Shipping Policy

Ship by Fedex Service

 

Delivery commitment

FedEx service

Fastest

Delivery time based on flight availability

FedEx SameDay®

Overnight

Delivery by 8:00 or 8:30 AM**

FedEx First Overnight®

 

Delivery by 10:30 AM***

FedEx Priority Overnight®

 

Delivery by 3:00 PM***

FedEx Standard Overnight®

2 Business Days

Delivery by 4:30 PM***

FedEx 2Day®

1–5 Business Days*        

Delivery day based on distance to destination. This method is FedEx ground but deliver right to your home.

FedEx Home Delivery®

Ship by Motor Freight (USF Bestway Service)

If your order has Versatile I, please choose method :"Motor Freight (Versatile I)" to ship your products.

If your order has KD-144, please choose method :"Motor Freight (KD-144)" to ship your products.

If your order has Transport Racks, please choose method :"Motor Freight (Transport Racks)" to ship your products.

We are only giving prices for quantities 1,2 and 3 units.

You should telephone in for discount on shipping and handling for larger quantities.

HWW reserves the right to change shipping carriers as long as it does not cost our customers more than is quoted to them. HWW also reserves the right to combine orders as long as it does not cost our customers more than is quoted. Motor freight quote are only good for the 48 contiguous United States . All other quote outside of area shipping by motor freight must telephone our customer service department m-f 9-5 central US time. All motor freight shipments are priced delivered off of truck. Inside deliveries and liftgate services may incur additional charges to the customer.

Shipping and Handling is estimated, we reserve the right  to refuse shipping if the amount of shipping and handling at checkout will not cover our cost to ship the products selected.

Privacy Policy

This Website is Operated By Houstonwire.com

The Houstonwire.com website is operated by Houstonire WWorks, Inc. The mailing address for Houstonwire.com is 1007 Kentucky South Houston, Texas 77587

Your Use of This Website is Governed By These Terms and Conditions

Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use the Houstonwire.com website.

These Terms and Conditions May Change

Houstonwire.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.

The Information We Collect

Houston Wire Works collects various types of information from all of its customers including visitors to Houstonwire.com (the “Site”). HWW's web server collects general data pertaining to each Site visitor, including the IP address, the domain name, the web page, the length of time spent and the pages accessed while visiting this Site. This information is collected to, among other things, aggregate information from online and offline sources, facilitate system administration, improve the content of this Site, customize and improve the user experience for Site visitors and customers, and improve customer service generally. HWW also collects personally identifiable and transactional information provided by companies and Site visitors that purchase products from the Site. This information includes shipping information, credit cardholder name and card number/expiration date. HWW may also retain the content of the communications that are sent to HWW customer service representatives. This information helps HWW to respond to inquiries regarding this Site.

Use of the Information Collected

HWW uses the information that is collected from Site visitors and customers to, among other things, better serve customers, improve the content of this Site, and customize the shopping experience for Site visitors and customers. HWW may also use the information collected to notify Site visitors of changes to this Site, to notify Site visitors of new products, and for any other legitimate and lawful business purpose of HWW. HWW may choose to share information with third parties, such as suppliers, financial institutions, and third party service providers, and with any successor to HWW's interest. HWW may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise HWW's legal rights and defend against legal claims.

Security

Houstonwire.com Site security is a priority. HWW continually reviews and updates the security methods implemented to protect information transmitted via this Site, including measures to secure and protect all personally identifiable information from loss, misuse, and alteration.

HWW uses industry-standard encryption technology to provide for the security of vital information. Our Web site is certified by VeriSign, which verifies that our Web site is authentic and that all transactions are secured by Secure Socket Layer (SSL) encryption.

HWW, however, cannot guarantee that any electronic commerce is totally secure.

Cookies and Other Technology Information

A cookie is a small file stored on your computer by a web site to give you a unique ID (each, a "Cookie"). HWW uses Cookies to track new visitors to this Site and recognize past customers so that HWW may present more personalized content. Cookies are used to assist HWW in customizing Site information. Cookies used by this Site do not contain any personally identifiable information. HWW cannot identify a customer unless that information is provided voluntarily. IMPORTANT NOTE: If you configure your computer to block or erase cookies you will not be able to use this Site.

Unsubscribing from E-Mail Marketing

Each Site visitor can unsubscribe from receiving e-mails containing promotional offers from HWW simply by sending a request indicating such desire to mailto:info@houstonwire.com

Links

This Site may be linked to other sites that are not owned, maintained or operated by HWW and not subject to the same Privacy and other Policies. HWW is not responsible of the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and HWW disclaims any liability for links: (i) from another website to this Site, and (ii) to another website from this Site.

Policy Updates

HWW may update this policy from time to time. Please check the Site periodically for updates. Policy updates shall be effective the date the change is posted on the Site. Notice of any material changes in the manner in which HWW handles personally identifiable information under this policy will be provided on the Site.

Copyright Notice

All of the Content you see and hear on the Houstonwire.com website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Houstonwire.com, one of its affiliates or by third parties who have licensed their materials toHoustonwire.com. The entire Content of this website is copyrighted as a collective work under U.S. copyright laws, and Houstonwire.com owns a copyright in the selection, coordination, arrangement and enhancement of the Content.

The Content of this website, and the site as a whole, is intended solely for personal, non-commercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non–commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Houstonwire.com reserves complete title and full intellectual property rights in any Content you download from this website.

Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Houstonwire.com.

Submissions

We welcome your comments regarding this website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to Houstonwire.com shall be and remain the exclusive property of Houstonwire.com. Your submission of any such Comments shall constitute an assignment to Houstonwire.com of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Houstonwire.com will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

User Submitted Content (including, but not limited to, text, photos, or video submitted in connection with Gift, E-Cards, E-Vites, Forward-to-a-Friend messages or any other messaging service)

The Houstonwire.com message services available to our guests are subject to the following guidelines. Out of respect for all of our guests, we ask that you do not use obscene, profane or threatening language in messages. In addition, we ask that you do not submit or post photos, videos or other media that include obscene, profane or threatening images. Examples of the kinds of conduct or content that are prohibited in user submitted content include:

The transmission of any content that could violate, or could facilitate the violation of, any applicable law, regulation or Houston Wire Works, Inc. rule or policy.

The transmission of any content that is profane, libellous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, and invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable. The impersonation of any person or entity in any part of a gift message.

You are solely responsible for the content of any messages and/or images you submit and Houston Wire Works assumes no liability for any content submitted by you. We may, but are not obligated to, restrict or remove any and all content from a message that we determine in our sole discretion violates these guidelines or is otherwise harmful to us, other Houston Wire Works, Inc. guests or any third party. Houston Wire Works reserves the right to purge the content you provide after 90 days of creation.

Any content you submit is for non-commercial use only. You must provide your actual e-mail address in order to send your content. Any content you submit will be routed through the Internet and you understand and acknowledge that you have no expectation of privacy with regard to any content you submit.

Colors

We have done our best to display as accurately as possible the colors of the products shown on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Correction of Errors and Inaccuracies; Limitations on Quantity; Returns; Risk of Loss

The information on this website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologize for any inconvenience this may cause you. Please see our Pricing Information for more details. If you are not fully satisfied with your purchase you may return it with the original packing receipt within 90 days of the order date. Additional restrictions apply. Please see our Return Policy for more details. The risk of loss to items purchased from houstonwire.com pass to the purchaser upon our delivery to the carrier.

ENFORCEMENT OF TERMS AND CONDITIONS

BY ACCESSING AND USING THE HOUSTONWIRE.COM WEBSITE, YOU AGREE THAT YOUR ACCESS TO AND USE OF THIS WEBSITE IS SUBJECT TO THESE TERMS AND CONDITIONS, AS WELL AS ALL APPLICABLE LAWS, AS GOVERNED AND INTERPRETED PURSUANT TO THE LAWS OF THE STATE OF TEXAS, UNITED STATES OF AMERICA.

TERMS OF PURCHASE

Payment Terms

For customers with established credit, terms are net thirty (30) days from date of shipment. At Houston Wire Works, Inc. (all subsidiaries, and from hence on known as HWW's) option, export orders may be subject to special export payment terms and conditions. If credit is not established, please include payment with order or purchase through Visa, MasterCard, American Express, or PayPal. Cash or anticipation discounts are not allowed. All payments must be in U.S. dollars. HWW shall have the right of set-off and deduction for any sums owed. If customer fails to make payment within thirty (30) days, HWW may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped order. Product remains HWW's property until final payment is made.

Shipping Charges

Unless otherwise stated, freight and shipping/handling fees will be charged for shipments to a customer's place of business anywhere in the contiguous United States, using a carrier of our choice. Any extra charges incurred for additional services, or special handling by the carrier, must be paid by the consignee. Items backordered from an order qualifying for prepaid shipping charges will be shipped prepaid. Risk of loss pass to the customer upon tender of shipment to the carrier. If product is damaged in transit, we will file claim with the carrier. If bill of lading is signed as damaged and is reported to us by the consignee within 7 days of shipment being received.

LIMITATION OF LIABILITY: ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES IS EXPRESSLY DISCLAIMED. HWW'S LIABILITY IN ALL EVENTS SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT SOLD THAT GIVES RISE TO SUCH LIABILITY.

Force Majeure

HWW shall not be liable for any delay in, or impairment of, performance resulting in whole or in part from acts of God, acts of war, acts of terrorism (whether actual or threatened), governmental decrees or controls, insurrections, epidemics, quarantines, labor disruptions, shortages, communication or power failures, fire, accident, explosion, inability to procure or ship product or obtain permits and licenses, supplies or raw materials, severe weather conditions, catastrophic events, or any other circumstance or cause beyond the reasonable control of HWW in the conduct of its business.

Cancellation / Return

Any cancellation or return by Customer must be approved by HWW, and is subject to a 20% restocking fee plus all shipping and handling charges to/from HWW and other charges that may be incurred due to damage, repackaging etc.

Modification of Terms

HWW's acceptance of any order is subject to customer's assent to all of the terms and conditions set forth in HWW's acknowledgment and/or quote(s), and customer's assent to these terms and conditions shall be presumed from customer's receipt of HWW's acknowledgment and/or quote(s), or from customer's acceptance of all or any part of the goods or services ordered. No addition or modification of terms and conditions shall be binding upon HWW unless agreed to by HWW in writing. If a purchase order or other correspondence contains terms or conditions contrary to the terms and conditions contained in HWW's acknowledgment and/or quote(s), HWW's acceptance of any order shall not be construed as assent to any additional terms and conditions, nor will that constitute a waiver by HWW of any of the terms and conditions contained in HWW's acknowledgment and/or quote(s). If any part is ruled by a governing body to be null and void or non-enforceable then that item only is non-binding. All other terms of purchase are enforceable.

Complete Agreement

The terms and conditions in HWW's forms, acknowledgments, quotations, invoices, websites, and catalog sales terms and conditions are incorporated herein by reference, and constitute the entire and exclusive agreement between customer and HWW.

Complete Agreement

These terms and conditions, together with any other terms and conditions that HWW publishes or makes available to Customer (i) on an invoice or a packing slip, (ii) at "www.houstonwire.com," or (iii) in any document including, without limitation, those involving extension of credit by HWW, or export of products, represent the entire agreement between the parties and shall supersede all written and unwritten statements, agreements, and understandings between HWW and Customer pertaining to the subject matter of this agreement.

Waiver, Choice of Law and Venue

The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent nonperformance of any such term or condition by the other party. All transactions shall be governed by the laws of the State of Texas, excluding conflict of law rules.

No Third Party Benefit

The provisions stated above are for the sole benefit of the parties hereto, confer no rights, benefits or claims upon any person or entity not a party here to.

Terms of Registration

Agreeing to the Terms of Registration indicates your acceptance of the following terms, the Terms of Access, and the Terms of Purchase. You certify, represent, and warrant that all purchases made by employees/agents of your organization utilizing your HWW account number are authorized purchases of your organization. You acknowledge and agree that it is your responsibility to verify and maintain the protection, security, and distribution of your account number, user names, and passwords associated with purchasing via HWW and Houstonwire.com. Furthermore, you expressly agree that all liability relating to password management resides with you and your organization and that under no circumstances, including negligence or misconduct, shall HWW be liable for any damages that result from the use of this service. You acknowledge that your purchasing rights and privileges may be modified at any time upon notice from HWW.

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Call us: 800-468-9477

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